{"id":14440,"date":"2023-05-18T17:01:45","date_gmt":"2023-05-18T17:01:45","guid":{"rendered":"https:\/\/www.riobravosystems.com\/?p=14440"},"modified":"2024-02-20T22:09:11","modified_gmt":"2024-02-20T22:09:11","slug":"e-book-mesa-de-servicio","status":"publish","type":"post","link":"https:\/\/www.riobravosystems.com\/es\/e-book-mesa-de-servicio\/","title":{"rendered":"E-book: El valor de una Mesa de Servicio para tu operaci\u00f3n"},"content":{"rendered":"[vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text]Desde hace algunas d\u00e9cadas, las empresas han tenido el reto de implementar infraestructuras tecnol\u00f3gicas para facilitar la operaci\u00f3n y comunicaci\u00f3n entre los colaboradores y ahora dependen en gran medida de la tecnolog\u00eda. Quien da<br \/>\nmantenimiento a esta infraestructura es el \u00e1rea de TI, sin embargo, muchas veces tienen que enfocarse en \u201capagar fuegos\u201d de otras \u00e1reas que concentrarse en sus objetivos.<\/p>\n<p>Pens\u00e9mosla como el soporte de todas las otras \u00e1reas. Si una llega a fallar por alg\u00fan tema t\u00e9cnico, el \u00e1rea de TI est\u00e1 ah\u00ed para solucionarlo a la brevedad para que todo mantenga su curso y vuelva a la normalidad. Pero \u00bfcu\u00e1l es el problema de<br \/>\ndesignar al \u00e1rea de TI como responsable de atender todos los requerimientos de los usuarios?[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243;][vc_raw_js]JTNDc2NyaXB0JTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZmb3JtLmpvdGZvcm0uY29tJTJGanNmb3JtJTJGMjMxMzQ1NDYxMzExODQ5JTIyJTNFJTNDJTJGc2NyaXB0JTNF[\/vc_raw_js][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"[vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text]Desde hace algunas d\u00e9cadas, las empresas han tenido el reto de implementar infraestructuras tecnol\u00f3gicas para facilitar la operaci\u00f3n y comunicaci\u00f3n entre los colaboradores y ahora dependen en gran medida de la tecnolog\u00eda. Quien da mantenimiento a esta infraestructura es el \u00e1rea de TI, sin embargo, muchas veces tienen que enfocarse en \u201capagar fuegos\u201d de [&#8230;]\n","protected":false},"author":8,"featured_media":14459,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[644,1800],"tags":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E-book: El valor de una Mesa de Servicio para tu operaci\u00f3n | Rio Bravo Systems<\/title>\n<meta name=\"description\" content=\"E-book: El valor de una Mesa de Servicio para tu operaci\u00f3n\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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